Refund policy

 

EXCHANGES, RETURNS, COMPLAINTS 

  Ashri guarantees an optional right of return equal to 15 days from receipt of the order, as evidenced by the postmark.

 The customer can return the purchase for free by bringing it directly to the store or shipping it at his expense, after contacting the store

 The returned goods must be in perfect condition, unused and complete in all their parts including tags and labels.

 Otherwise Ashri may not accept the return in question and declines all responsibility. 

 The customer has the obligation to immediately check the integrity and correctness of the products received and to report any type of technical defect or inconsistency with the order confirmation received no later than 3 working days to the email address info@ashri.ch . 

 In the event of a return, the shop will issue a voucher valid for 6 months to be spent in the shop.